Porter

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

The Role

Join us as a Porter to provide support to the whole school community. You will work as part of the Portering and Post Room team in the upkeep of both internal and external areas of the School including room set ups, office moves, processing of all aspects of mail and deliveries.

The Campus Services and Developments department encourage multi skilling across its departments. From time to time the post-holder will be required to work within other areas of the departments, involved in the everyday running of the operations and the solving of immediate customer problems.

Please note this role is shift work and requires some weekend working.

Main Responsibilities

• Ability to work shifts which will include some weekend working
• Furniture movements around the School, including desks, chairs, filing cabinets and crates in a safe manner;
• Preparing all Lecture Theatres and Seminar Rooms for teaching, courses or meetings in a timely manner;
• Assisting in the preparation for Events, Conferences & Functions including table & chair arrangements;
• Distribution of any external signed-for mail & parcels;
• Assisting in the upkeep of all outside areas e.g. cloisters, car parks, approach roads & inner quadrangle to ensure that all areas are tidy at all times;
• Undertaking duties behind the Porters desk.
• Communicating with relevant departments around the School to ensure decisions are best informed
• Dealing with staff/student enquiries/requests on Post Room and Portering matters

Who we are looking for

• Experience working in a customer service environment
• Great communication skills both written and verbal
• Ability to work well under pressure, and use your own initiative
• Highly customer focused and reliable, committed to delivering a quality service
• Ability to deal confidently with conflict and to negotiate at a senior level with internal and external contacts
• Great problem-solving and team-working skills
• Some experience on the latest Mail Sort technology and equipment is preferred
• Basic knowledge of Health and Safety Regulations, including Manual Handling regulations preferred

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing date -  6th January 2025